You may make media requests 24 hours a day, 7 days a week through this
email service. Requests made outside of business hours will be confirmed
the following business day. If you are making your request between the
hours of 1:00pm and 4:45pm, Monday through Friday, you should receive
an email notification confirming your order within an hour. If you do
not receive your confirmation, please email the Resource Center at firstname.lastname@example.org or call us at 503.233.8371 for further assistance. You can also visit
us on the web at www.archdpdx.org for up to date information about the Archdiocese of Portland in Oregon.
Be aware that return shipping charges are your responsibility, and that regular rental charges will apply. Please see our Policies Section for more information about Rental Rates and Periods, Overdue Charges, and Shipping Policies. If you have any questions at all, please call us 503.233.8371.
Media items from the Archdiocesan Resource Center are generally restricted for use within the Archdiocese of Portland in Oregon boundaries. General exceptions include the Diocese of Baker, as well as the Archdiocese of Seattle on a limited basis, usually within the metro Vancouver area. Institutions and organizations that generally use the Resource Center include, but not limited to, parishes, schools, universities, religious organizations, and individuals. This also includes ecumenical organizations and secular institutions within the Archdiocese of Portland boundaries, but not directly part of the Archdiocese of Portland system. However, exceptions may be granted on a case by case basis. Unfortunately, no foreign or out-of-state requests can be fulfilled, except for the Vancouver, Washington area.
Media items from the Archdiocesan Resource Center may be used for religious, educational and other non-commercial uses. Borrowers are responsible for using Resource Center materials in accordance with federal copyright law. Items borrowed may not be further transmitted (e.g., by cable, broadcast, television, or the internet), reproduced, or altered without the express written permission of the Archdiocesan Director of Communications.
The ARC is not an equipment rental agency. We encourage you to pursue local rental agencies for your equipment needs (a list of these agencies is available from the ARC).
If a film becomes damaged do not attempt to repair it. Return all pieces of the film and enclose a description of the damage and the cause. Simple breaks are not cause for concern, but for damage beyond normal wear and tear you may be assessed a fee to cover the cost of repair or replacement of the media item. Clean threading paths and never leave a 16mm projector running unattended. Adjust immediately if it starts to chatter noisily.
If a video cassette becomes damaged, do not take the cassette housing apart. Return the tape with a clear description of the damage and the cause. Simple damage is not cause for concern, but for damage beyond normal wear and tear, you may be assessed a fee to cover the cost of repair or replacement of the media item.
If any of our materials appear damaged, please contact us immediately.